Connecting Knowledge Sources to Copilot Studio Agents

AI agents are only as smart as the information they can access. To build truly helpful virtual assistants, you need to connect them to your organization's unique data, documents, and web resources. This text-only course guides you through the process of integrating external knowledge sources into Copilot Studio. You will transition from creating basic chatbots to deploying sophisticated, grounded AI agents that retrieve and synthesize real-time information. What you'll learn: - Understand foundational concepts of data grounding, Retrieval-Augmented Generation (RAG), and semantic search. - Connect diverse knowledge sources, including public websites, internal files, and structured databases. - Configure search settings and content moderation to ensure accurate and secure agent responses. - Apply prompt engineering basics to guide how your agent utilizes retrieved knowledge. - Troubleshoot and optimize knowledge retrieval to minimize hallucinations and improve response relevance. Starting with core terminology and foundational definitions, the course guides you through step-by-step written explanations and practical scenarios to configure, test, and refine your agent's knowledge integration. This course is designed for beginners, and no coding experience or prior background in AI development is required. Start reading today to build smarter, data-driven AI assistants.