Reviews policy
How we surface ratings and reviews on classes.
Verified learner reviews
Only someone who actually enrolled and reached a meaningful checkpoint in a class can review it. Every review carries a “Verified learner” badge tied to a real completed milestone.
How ratings are calculated
Aggregate scores come only from verified learners. A brand-new class may show few or no reviews until learners arrive — we'd rather show an honest empty state than inflate it.
Moderation
We remove reviews that are abusive, off-topic, or that violate someone's privacy. We never bury honest negative reviews — they sort alongside everything else by the same rules.
FTC alignment
Our approach is calibrated to the FTC's 2024 guidance on reviews: never misrepresent who wrote a review, and never suppress honest negative feedback. We don't.