Customizing and Extending 365 Copilot for Better Workflows

Are you looking to get more out of your daily AI assistant? Understanding how to properly configure and customize 365 Copilot can transform how your organization handles routine tasks. This text-based course guides you through the foundational concepts of 365 Copilot, showing you how to optimize its default behavior and safely extend its capabilities. You will learn how to connect external data sources, build basic custom plugins, and apply modern prompt engineering principles to achieve more accurate results. What you'll learn: - Understand the core architecture and security model of 365 Copilot - Apply effective prompt engineering techniques to improve response quality - Configure settings and permissions to ensure safe data governance - Extend Copilot's reach by connecting external data sources and APIs - Create basic custom plugins to automate specific business tasks - Analyze and troubleshoot common integration issues in your daily workflow The course begins with essential terminology and setup fundamentals before moving into step-by-step written guides on custom integrations and advanced configuration. You will practice through structured written scenarios and code examples designed to build your confidence. This course is designed for business professionals, IT administrators, and developers who are new to AI integrations. No prior programming experience is required to get started. Start reading today to unlock the full potential of your AI assistant.