M365 Agents SDK Foundations: Build Custom AI Assistants

Modern businesses need tailored AI solutions to streamline daily operations and automate repetitive tasks. This course introduces you to the M365 Agents SDK, the core framework for building and deploying intelligent conversational agents directly within your enterprise workspace. Through clear, written explanations and structured examples, you will transition from understanding basic agent concepts to planning and designing custom AI assistants that align with your organizational goals. What you'll learn: Understand the fundamental architecture and core components of the M365 Agents SDK; Identify and classify business use cases suitable for custom AI agents; Configure basic agent triggers, conversational flows, and response patterns; Apply prompt engineering basics to improve agent accuracy and user interaction; Integrate external data sources and APIs to extend your agent's capabilities; Adhere to enterprise security, privacy, and governance standards during deployment. You will start with key terminology and architectural foundations before moving on to practical design strategies, integration patterns, and best practices for secure deployment. This course is designed for business analysts, IT professionals, and aspiring developers who want to explore AI extensibility without needing advanced coding experience. Start reading today to unlock the potential of custom AI agents in your workplace.