Sales Development Representative Foundations — PickAClass
4.0 (4) ⏱ 2h 42m 📚 27 lessons 🎧 Audio version

Sales Development Representative Foundations

Gain the essential skills to launch a career in tech sales by mastering lead qualification, modern prospecting techniques, and Salesforce workflows.

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  • 🕐 Start anytime
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  • 🌐 In English
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About this course

The technology sector consistently seeks professionals who can bridge the gap between complex products and potential clients. This text-based course provides a clear path for anyone looking to break into the high-growth field of tech sales as a Sales Development Representative. You will transition from a beginner to a knowledgeable professional capable of managing a sales pipeline with confidence. By focusing on the daily workflows of an SDR, you will learn how to identify high-value prospects and move them through the initial stages of the sales funnel. What you'll learn: - Understand the core terminology and the lifecycle of a tech sales deal. - Configure and use Salesforce to manage leads, contacts, and sales tasks. - Practice multi-channel prospecting strategies across email, phone, and professional networks. - Apply lead qualification frameworks to identify the best opportunities. - Master objection-handling techniques to navigate challenging conversations. - Utilize modern AI tools to enhance outreach personalization and efficiency. The course begins with foundational definitions and industry standards before moving into practical scenarios involving CRM management and communication strategies. This program is specifically designed for beginners with no prior experience in sales or the tech industry. Start building your foundation in tech sales today.

What you'll get

  • 📜 Certificate of completion
    Add it to your LinkedIn profile
  • 💬 Personal AI tutor
    Stuck on a lesson? Ask your built-in tutor anything, any time.
  • 🎧 Audio version included
    Learn on the go — no screen needed
  • ♾️ Lifetime access
    Come back anytime, no expiry
  • 📱 Phone or computer
    Works anywhere, any device
  • 💸 14-day refund
    No questions asked
  • Short & focused
    2h 42m of practical content

Certificate of completion

Every course you complete on PickAClass issues a credential like this — original, with its own code, verifiable by URL, and detailed about what was actually demonstrated.

P
PickAClass
Skills profile · verifiable
Document
Certificate of Mastery
This certifies that
Name Surname
has successfully demonstrated mastery of
Sales Development Representative Foundations
Skills demonstrated
Behavioral pattern analysis
Foundational
1.2 hrs
Decision-architecture frameworks
Proficient
1.4 hrs
A/B test design
Proficient
1.7 hrs
Behavioral copywriting
Advanced
1.9 hrs
P
PickAClass — Name Surname
Sales Development Representative Foundations
Page 2 of 2
Performance detail
Coursework summary
Lessons completed 14 / 14
Practice questions 26 / 28
Assignments submitted 4 (avg 4.5 / 5)
Capstone project Reviewed — 4.6 / 5
Total practice 6.2 hrs
Performance benchmark
Cohort rank Top 12% of 1,625
Time to completion 11 days (median: 22)
Mastery score 91 / 100
Practice-question score 94%
Skill verification Verified Skill Path
Verify this credential
pickaclass.com/certificates/PCC-2026-X4F7-AP19
Issued under the academic standards of PickAClass. Skill levels reflect assessed performance against the course's competency rubric. This is an original credential of this platform.

Reviews (4)

Hana Kolářová CZ Verified learner
★ 4 · July 22, 2026

It's a solid course. The structure is logical and most of the examples were helpful. Could use a few more real-world scenarios though.

Priya Patel KE Verified learner
★ 3 · July 9, 2026

Thoroughly enjoyed this course. The way the information was presented was excellent, and the practical applications were highlighted effectively. Great job!

Charlotte Lewis AU Verified learner
★ 5 · June 19, 2026

This was a great learning experience. I picked up so many useful skills that I can apply immediately. The content delivery was top-notch.

علي عبد الله JO Verified learner
★ 4 · June 1, 2026

Solid content and presented clearly. I appreciated the real-world applications shown. Could have used a few more practice opportunities.

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Yes — full refund within 14 days, no questions asked.

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Forever. Once you purchase, the course is yours to revisit anytime.

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Yes. On completion you'll receive a certificate you can add to your LinkedIn profile.

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