Foundations of IT Support

Computers and networks are the backbone of the modern world, but they do not always work perfectly. Whether you want to fix your own tech issues or explore a new path in the tech industry, understanding how computers operate is the perfect starting point. This course will transform you from an everyday computer user into a capable problem-solver who understands the core components of information technology. What you'll learn: • Understand fundamental IT terminology and how computer hardware and software interact. • Master basic troubleshooting techniques to resolve common technical issues. • Learn the foundations of computer networking and how the internet works. • Apply essential system administration skills across different operating systems. • Practice fundamental cybersecurity principles to keep devices and data safe. You will start by exploring essential definitions and basic concepts before moving on to practical scenarios involving operating systems, networks, and security protocols. Step-by-step lessons will guide you through the foundational skills needed to maintain and repair computer systems. This course is designed entirely for beginners with absolutely no prior technical experience or prerequisites required. Start your journey into the world of information technology today.