Business English Shadowing: Phone Conversations Edition — PickAClass
⏱ 2h 36m 📚 26 lessons 🎧 Audio version

Business English Shadowing: Phone Conversations Edition

Master professional telephone communication and improve your listening comprehension using a structured, step-by-step shadowing method designed for daily practice.

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  • 🌐 In English
    Lessons, tasks and certificate — all fully in your language.

About this course

Effective communication over the phone is one of the most challenging aspects of business English, where you cannot rely on visual cues or body language. Traditional listening practice often falls short because it is passive. This course introduces you to a structured, active shadowing methodology that trains your ears and your pronunciation simultaneously, helping you understand and respond to business calls with confidence. You will start by learning the core principles of auditory training, key phonetic concepts, and foundational phone etiquette before moving on to practical, realistic business scenarios. What you'll learn: Understand the foundational mechanics of shadowing and how it retrains your listening path; Practice essential phone vocabulary, common idioms, and formal business greetings; Apply a step-by-step training method to break down, analyze, and mimic natural English speech patterns; Master active listening techniques to catch fast-spoken details, contractions, and linked words; Develop natural pronunciation, proper intonation, and professional pacing for phone communication. This course begins with the absolute basics of phonetic awareness and shadowing mechanics, gradually guiding you through diverse business scenarios such as scheduling meetings, handling client inquiries, and resolving misunderstandings. It is designed for intermediate English learners and ambitious beginners who want to transition from passive listening to active, fluent speaking. Start your journey toward clear, confident business communication today.

Course contents

What you'll get

  • 📜 Certificate of completion
    Add it to your LinkedIn profile
  • 💬 Personal AI tutor
    Stuck on a lesson? Ask your built-in tutor anything, any time.
  • 🎧 Audio version included
    Learn on the go — no screen needed
  • ♾️ Lifetime access
    Come back anytime, no expiry
  • 📱 Phone or computer
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  • 💸 14-day refund
    No questions asked
  • ⚡ Short & focused
    2h 36m of practical content

Certificate of completion

Every course you complete on PickAClass issues a credential like this — original, with its own code, verifiable by URL, and detailed about what was actually demonstrated.

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Certificate of Mastery
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Name Surname
has successfully demonstrated mastery of
Business English Shadowing: Phone Conversations Edition
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Behavioral pattern analysis
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1.2 hrs
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Decision-architecture frameworks
Proficient
1.4 hrs
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A/B test design
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1.7 hrs
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Behavioral copywriting
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1.9 hrs
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PickAClass — Name Surname
Business English Shadowing: Phone Conversations Edition
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Performance detail
Coursework summary
Lessons completed 14 / 14
Practice questions 26 / 28
Assignments submitted 4 (avg 4.5 / 5)
Capstone project Reviewed — 4.6 / 5
Total practice 6.2 hrs
Performance benchmark
Cohort rank Top 12% of 1,625
Time to completion 11 days (median: 22)
Mastery score 91 / 100
Practice-question score 94%
Skill verification Verified Skill Path
Verify this credential
pickaclass.com/certificates/PCC-2026-X4F7-AP19
Issued under the academic standards of PickAClass. Skill levels reflect assessed performance against the course's competency rubric. This is an original credential of this platform.

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Frequently asked

What do I need to take this course? +

Just a phone or computer with internet. No installs, no special hardware.

How do I pay? +

By card via Stripe. We don’t store card details — Stripe handles them securely.

Can I get a refund? +

Yes — full refund within 14 days, no questions asked.

How long will I have access? +

Forever. Once you purchase, the course is yours to revisit anytime.

Will I get a certificate? +

Yes. On completion you'll receive a certificate you can add to your LinkedIn profile.

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