Designing AI Agent Conversations and Behavior

As artificial intelligence becomes more integrated into our daily routines, crafting natural and effective interactions between humans and AI agents is more critical than ever. This course provides a comprehensive introduction to conversation design and agent behavior. You will transition from understanding basic conversational structures to designing intuitive, context-aware dialogues that guide AI agents to respond appropriately and helpfully. What you'll learn: - Understand the core concepts of human-agent interaction and conversation flow - Design structured dialogue paths that handle unexpected user inputs gracefully - Apply prompt engineering principles to shape and control agent behavior and personality - Analyze conversational patterns to improve user experience and clarity - Address ethical considerations, bias, and alignment in AI persona development. You will begin with fundamental definitions and historical context before moving on to practical text-based exercises where you map out dialogue trees and write behavioral guidelines for AI personas. This course is designed for beginners, including aspiring conversational designers, product managers, and tech enthusiasts, with no prior coding or technical background required. Start reading today to begin shaping the future of human-AI communication.