Influence and Change Management for Infection Prevention

Implementing strict infection control protocols in healthcare settings requires more than just technical knowledge—it requires getting people to actually change their behavior. This course teaches you how to use psychological influence and modern change management frameworks to drive compliance and protect patient safety. You will transition from simply enforcing rules to inspiring lasting behavioral shifts across healthcare teams, learning why staff resist protocol changes and how to apply proven persuasion techniques to overcome barriers constructively. What you'll learn: - Understand the psychological barriers to compliance and why healthcare professionals resist protocol changes. - Apply behavioral science principles, including nudging and social proof, to encourage daily infection control habits. - Structure persuasive arguments and communication strategies tailored to different healthcare stakeholders. - Implement modern change management frameworks to guide teams smoothly through clinical protocol updates. - Manage resistance and de-escalate conflicts surrounding safety compliance constructively. - Build a collaborative culture of safety where infection prevention is seen as a shared responsibility. The course begins with foundational concepts of psychological influence and behavioral science, then moves into practical communication frameworks and real-world change management strategies. Through written scenarios and exercises, you will practice applying these tools to common clinical compliance challenges. Designed for beginning infection preventionists, healthcare administrators, nursing leaders, and clinical educators, this course requires no prior psychology or management experience. Start reading to transform how you lead safety initiatives and drive positive clinical outcomes.