Process Mining Fundamentals for Business Professionals

Every business runs on processes, but operational inefficiencies often hide in plain sight. This course introduces you to process mining, a powerful data-driven discipline that bridges the gap between model-based business process management and data analysis. You will learn how to turn event logs into interactive visual maps of your actual workflows to uncover bottlenecks, compliance issues, and optimization opportunities. By understanding the core mechanics of process mining, you will be equipped to drive continuous improvement in any organization. What you will learn: - Understand the fundamental concepts of process mining and how it differs from traditional business intelligence. - Extract and prepare event logs from enterprise systems, focusing on modern data structures and data privacy basics. - Discover actual process flows automatically using standard mining algorithms. - Analyze conformance to identify where real-world behavior deviates from your designed business rules. - Identify operational bottlenecks and throughput issues to improve overall process efficiency. - Apply modern process mining tools to real-world business scenarios. This text-based course starts with foundational definitions and core terminology before guiding you through data preparation, discovery algorithms, and conformance checking. It is designed entirely for beginners with no prior experience in process mining or data science. Begin your journey toward data-driven operational excellence today.