Business Analysis: Process Modelling for Systems Development

Every successful systems development project begins with a clear understanding of how a business actually operates. Without accurate process models, teams risk building software that fails to solve real-world problems. This text-based course guides you through the foundational concepts of business analysis and process mapping, helping you bridge the gap between business needs and technical solutions. Through structured written explanations and practical scenarios, you will learn to document workflows clearly, identify operational inefficiencies, and communicate requirements effectively to technical teams. What you'll learn: - Understand the core principles of business analysis and the systems development lifecycle - Map business processes using standard notation techniques to create clear workflows - Identify bottlenecks, redundancies, and areas for optimization in existing operations - Translate complex business activities into structured requirements and user stories - Apply modern process modelling concepts to agile and iterative development environments - Practice drafting process descriptions and business scenarios through written exercises The course starts with fundamental definitions and key terminology before moving step-by-step through process discovery, notation standards, and mapping techniques. You will then learn how to align these models with modern systems development methodologies to ensure project success. This course is designed for aspiring business analysts, systems developers, project managers, and business professionals looking to improve their process design skills. No prior experience in technical analysis or systems development is required. Start reading today to master the art of process modelling and elevate your systems development projects.