Learn to configure and manage the Salesforce platform while preparing for the administrator exam through clear written explanations of core business processes.
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🕐いつでも開始 スケジュールも締め切りもなし。自分のペースで、好きなときに学べます。
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このコースについて
Managing customer relationships effectively is the backbone of modern business operations. This course provides a structured path to understanding how to customize and maintain a Salesforce environment to meet specific organizational needs. You will transition from a beginner to a confident administrator capable of handling user requests, data security, and process automation.
What you'll learn:
- Understand core Salesforce terminology and the multi-tenant cloud architecture
- Configure user access using modern permission sets and security profiles
- Manage data objects, fields, and relationships to support business workflows
- Automate complex business processes using the modern Flow Builder tool
- Generate insightful reports and dashboards to track key performance metrics
- Apply best practices for data validation and clean-up within the Lightning Experience
The curriculum starts with essential definitions and platform basics, gradually progressing through administrative tasks and advanced automation logic. You will read through detailed explanations and apply your knowledge to scenarios that mirror real-world business requirements. This course is designed for beginners looking to start a career in the ecosystem; no prior technical or CRM experience is required. Start building your foundational knowledge of administrative configuration today.