내 쇼핑몰용 텍스트 기반 상담 어시스턴트를 직접 만들어 고객 문의에 자동으로 답하고 상품까지 추천하게 됐어요. 응대 시간이 확 줄었고 덕분에 전환율도 눈에 띄게 올랐습니다.
Create an AI Sales Assistant for Your Online Store
Learn how to design and implement intelligent text-based assistants that handle customer inquiries, recommend products, and boost your e-commerce sales.
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AI instructor
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In English
Lessons, tasks and certificate — all fully in your language.
About this course
E-commerce businesses face the constant challenge of providing instant, 24/7 customer support while driving sales. An AI-powered sales assistant can transform how your online store interacts with visitors, offering personalized recommendations and resolving queries instantly.
This course teaches you the foundations of designing and configuring intelligent chatbots tailored for retail. You will understand how modern artificial intelligence processes customer questions, retrieves accurate product information, and guides users toward making a purchase. Through practical written exercises, you will learn how to structure automated conversations that feel natural and helpful.
What you'll learn:
- Understand the core concepts of conversational AI and how text models process user intent.
- Apply basic prompt engineering techniques to control your chatbot's tone, personality, and behavior.
- Learn foundational Retrieval-Augmented Generation (RAG) concepts to safely connect AI with your product inventory.
- Design effective conversational flows that seamlessly lead customers from product inquiry to checkout.
- Practice writing clear system instructions and fallback responses for handling complex or unexpected customer questions.
- Explore modern integration concepts for adding intelligent chat functionality to standard e-commerce setups.
The course begins with essential terminology and the basic mechanics of artificial intelligence in customer service. You will then progress through structured written modules covering conversation design, context management, and best practices for testing your assistant.
Designed for e-commerce owners, digital marketers, and complete beginners, this course requires no prior programming experience.
Start building your automated sales assistant today and elevate your online store's customer experience.
What you'll get
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Certificate of completion
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Personal AI tutor
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Audio version included
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Lifetime access
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Phone or computer
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14-day refund
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Short & focused
2h 36m of practical content
Certificate of completion
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Certificate of Mastery
This certifies that
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has successfully demonstrated mastery of
Create an AI Sales Assistant for Your Online Store
Skills demonstrated
✓
Behavioral pattern analysis
Foundational
1.2 hrs
✓
Decision-architecture frameworks
Proficient
1.4 hrs
✓
A/B test design
Proficient
1.7 hrs
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Behavioral copywriting
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1.9 hrs
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Create an AI Sales Assistant for Your Online Store
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Performance detail
Coursework summary
Lessons completed
14 / 14
Practice questions
26 / 28
Assignments submitted
4 (avg 4.5 / 5)
Capstone project
Reviewed — 4.6 / 5
Total practice
6.2 hrs
Performance benchmark
Cohort rank
Top 12% of 1,625
Time to completion
11 days (median: 22)
Mastery score
91 / 100
Practice-question score
94%
Skill verification
Verified Skill Path
Reviews (12)
Cukup membantu untuk bikin asisten AI toko, meski butuh sedikit modifikasi sendiri.
الدورة ممتازة في شرح كيفية بناء مساعد مبيعات ذكي للمتجر الإلكتروني خطوة بخطوة، وقد طبقت ما تعلمته على متجري الخاص فورًا. الجزء الخاص بضبط الردود التلقائية كان مفيدًا جدًا رغم أن بعض الأمثلة تحتاج تحديث بسيط لتناسب أدوات أحدث.
J'ai adoré ce cours pour créer un assistant de vente IA capable de répondre aux clients de ma boutique en ligne. Les explications sont claires et les exemples concrets, j'ai pu mettre en place mon propre assistant en une soirée. Le rythme est parfait pour quelqu'un qui débute avec ce genre d'outils.
Собрал текстового помощника для своего магазина прямо по шагам из курса: теперь он сам отвечает на вопросы покупателей и подсказывает товары. Особенно понравился разбор того, как обучить его рекомендовать сопутствующие позиции — средний чек заметно подрос.
Fajny kurs, pokazuje krok po kroku jak zbudować asystenta sprzedażowego AI, chociaż część o integracji z platformą sklepową mogłaby być bardziej rozbudowana.
Solid walkthrough on setting up an AI sales assistant that actually handles real customer questions for my store. The pacing dragged a little in the middle section on prompt tuning, but the final result works well.
Penjelasan tentang chatbot penjualannya rapi, cuma agak cepat di bagian akhir.
Materinya jelas banget, langsung praktik bikin chatbot penjualan yang bisa jawab pertanyaan pelanggan toko online saya.
Der Kurs führt sehr strukturiert durch den Aufbau eines KI-Verkaufsassistenten, von der Konzeption bis zur praktischen Umsetzung im Shop. Besonders die Beispiele zu typischen Kundenanfragen fand ich hilfreich, weil man sofort sieht wie der Assistent reagieren soll. Am Ende hatte ich ein funktionierendes System, das ich nur noch an mein Sortiment anpassen musste.
Khóa học giúp mình xây dựng trợ lý bán hàng AI cho shop online rất dễ hiểu và áp dụng ngay được.
Sehr praxisnah erklärt, wie man einen textbasierten Verkaufsassistenten für den eigenen Onlineshop aufbaut, ich konnte alles direkt nachbauen.
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Frequently asked
What do I need to take this course? +
Just a phone or computer with internet. No installs, no special hardware.
How do I pay? +
By card via Stripe. We don’t store card details — Stripe handles them securely.
Can I get a refund? +
Yes — full refund within 14 days, no questions asked.
How long will I have access? +
Forever. Once you purchase, the course is yours to revisit anytime.
Will I get a certificate? +
Yes. On completion you'll receive a certificate you can add to your LinkedIn profile.
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