Negotiation Skills: The Power of Active Listening — PickAClass
⏱ 2h 42m 📚 27 lessons

Negotiation Skills: The Power of Active Listening

Learn how to negotiate with confidence and secure mutually beneficial agreements by mastering the art of active listening and strategic communication.

  • 💬 AI instructor
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  • 🕐 Start anytime
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  • 🌐 In English
    Lessons, tasks and certificate — all fully in your language.

About this course

Negotiation is not about speaking the loudest or having the last word; it is about understanding what the other party truly wants. By shifting your focus from convincing to listening, you unlock the key to successful, stress-free agreements. This text-only course teaches you how to transform your negotiation outcomes by focusing on active listening, empathy, and strategic communication. What you'll learn: 1. Understand the foundational psychology of negotiation and why listening is your greatest asset. 2. Practice active listening techniques to uncover hidden motivations and build trust. 3. Apply strategic questioning to guide conversations toward win-win solutions. 4. Manage difficult conversations and emotional responses with poise and clarity. 5. Formulate collaborative, interest-based agreements that satisfy both parties. Starting with key definitions and fundamental communication principles, this course guides you through practical frameworks and written scenarios to build your confidence. Designed for beginners and professionals alike, there are no prerequisites required to begin. Start reading today to unlock your potential as a skilled, empathetic negotiator.

Course contents

What you'll get

  • 📜 Certificate of completion
    Add it to your LinkedIn profile
  • 💬 Personal AI tutor
    Stuck on a lesson? Ask your built-in tutor anything, any time.
  • ♾️ Lifetime access
    Come back anytime, no expiry
  • 📱 Phone or computer
    Works anywhere, any device
  • 💸 14-day refund
    No questions asked
  • ⚡ Short & focused
    2h 42m of practical content

Certificate of completion

Every course you complete on PickAClass issues a credential like this — original, with its own code, verifiable by URL, and detailed about what was actually demonstrated.

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PickAClass
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Certificate of Mastery
This certifies that
Name Surname
has successfully demonstrated mastery of
Negotiation Skills: The Power of Active Listening
Skills demonstrated
✓
Behavioral pattern analysis
Foundational
1.2 hrs
✓
Decision-architecture frameworks
Proficient
1.4 hrs
✓
A/B test design
Proficient
1.7 hrs
✓
Behavioral copywriting
Advanced
1.9 hrs
P
PickAClass — Name Surname
Negotiation Skills: The Power of Active Listening
Page 2 of 2
Performance detail
Coursework summary
Lessons completed 14 / 14
Practice questions 26 / 28
Assignments submitted 4 (avg 4.5 / 5)
Capstone project Reviewed — 4.6 / 5
Total practice 6.2 hrs
Performance benchmark
Cohort rank Top 12% of 1,625
Time to completion 11 days (median: 22)
Mastery score 91 / 100
Practice-question score 94%
Skill verification Verified Skill Path
Verify this credential
pickaclass.com/certificates/PCC-2026-X4F7-AP19
Issued under the academic standards of PickAClass. Skill levels reflect assessed performance against the course's competency rubric. This is an original credential of this platform.

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Frequently asked

What do I need to take this course? +

Just a phone or computer with internet. No installs, no special hardware.

How do I pay? +

By card via Stripe. We don’t store card details — Stripe handles them securely.

Can I get a refund? +

Yes — full refund within 14 days, no questions asked.

How long will I have access? +

Forever. Once you purchase, the course is yours to revisit anytime.

Will I get a certificate? +

Yes. On completion you'll receive a certificate you can add to your LinkedIn profile.

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