Saya punya toko kecil dan kewalahan membalas pesan pelanggan di media sosial setiap hari. Lewat kursus ini saya berhasil membuat chatbot tanpa menulis satu baris kode pun, dan sekarang ia menjawab pertanyaan umum secara otomatis. Bagian merancang alur percakapannya benar-benar mudah diikuti. Yang paling saya suka, bot-nya bisa langsung saya pasang di media sosial untuk menarik calon pembeli. Pelanggan jadi lebih cepat direspons dan saya punya waktu untuk hal lain. Sangat saya rekomendasikan untuk pemilik usaha kecil.
No-Code Chatbot Building for Small Business and Social Media
Learn to design, build, and deploy automated conversational assistants to engage customers and grow your social media presence without writing a single line of code.
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AI instructor
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In English
Lessons, tasks and certificate — all fully in your language.
About this course
In today's digital landscape, customers expect instant responses, but small businesses and social media managers cannot be online twenty-four-seven. Chatbots bridge this gap, allowing you to automate customer service, qualify leads, and drive sales automatically. This text-based course guides you through the process of designing and launching your own automated conversational assistants. You will transition from understanding basic chatbot logic to deploying fully functional, intelligent conversational flows that integrate with your social media channels and modern AI tools.
What you'll learn:
- Understand the core principles of conversational design and automated user journeys.
- Map user intents and construct logical conversation trees for seamless interactions.
- Configure rule-based triggers and modern AI integrations to handle customer inquiries.
- Connect chatbots to social media platforms and messaging channels to automate lead generation.
- Apply best practices for testing, troubleshooting, and refining your conversational flows.
You will start with fundamental terminology and basic chatbot concepts before diving into hands-on conversational design, step-by-step configuration workflows, and strategies for connecting your bots to external services. This course is designed for small business owners, social media managers, and digital marketers who want to automate their customer communication with zero prior programming experience. Begin reading today to build your first automated assistant and transform your customer engagement.
What you'll get
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Certificate of completion
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Personal AI tutor
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Audio version included
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Lifetime access
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14-day refund
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Short & focused
2h 54m of practical content
Certificate of completion
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No-Code Chatbot Building for Small Business and Social Media
Skills demonstrated
✓
Behavioral pattern analysis
Foundational
1.2 hrs
✓
Decision-architecture frameworks
Proficient
1.4 hrs
✓
A/B test design
Proficient
1.7 hrs
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Behavioral copywriting
Advanced
1.9 hrs
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PickAClass — Name Surname
No-Code Chatbot Building for Small Business and Social Media
Page 2 of 2
Performance detail
Coursework summary
Lessons completed
14 / 14
Practice questions
26 / 28
Assignments submitted
4 (avg 4.5 / 5)
Capstone project
Reviewed — 4.6 / 5
Total practice
6.2 hrs
Performance benchmark
Cohort rank
Top 12% of 1,625
Time to completion
11 days (median: 22)
Mastery score
91 / 100
Practice-question score
94%
Skill verification
Verified Skill Path
Reviews (19)
As aulas sobre fluxos de conversa são muito claras e consegui automatizar o atendimento do meu salão de beleza no WhatsApp sem nenhuma dificuldade.
J'ai enfin compris comment structurer les scénarios de conversation et mon chatbot répond maintenant tout seul aux questions fréquentes de mes clients.
Consegui montar um chatbot funcional para minha loja no Instagram em poucos dias, o curso é direto ao ponto e super prático.
Dễ hiểu, thực hành ngay được luôn.
Давно хотела автоматизировать ответы в директ и в вотсап для своего маленького магазина украшений, но боялась, что без программирования ничего не получится. Курс развеял этот страх буквально с первого урока — всё объясняется на пальцах, шаг за шагом. Особенно понравилось, как подробно разбирают логику диалоговых сценариев, а не просто показывают, куда нажимать. За неделю я собрала рабочего бота, который отвечает на частые вопросы про доставку и размеры. Темп подачи комфортный, можно останавливаться и пересматривать нужные моменты. В итоге сэкономила кучу времени, которое раньше уходило на однотипные переписки.
Die Erklärungen zum Aufbau von Gesprächsabläufen sind wirklich gut, nur hätte ich mir noch ein Kapitel zur Anbindung an WhatsApp gewünscht.
O curso ensina muito bem a lógica de fluxos de conversa, só senti falta de mais exemplos voltados para negócios de serviços em vez de e-commerce.
Ho creato il mio primo chatbot per la pagina Facebook della mia attività seguendo semplicemente le lezioni, senza scrivere una riga di codice.
الدورة تشرح بطريقة مبسطة جدا كيفية بناء روبوت محادثة لصفحة عملي على انستغرام، لكن كنت أتمنى لو تناولت أدوات أكثر تنوعا غير التي استخدموها في الأمثلة.
Khóa học hướng dẫn xây dựng chatbot rất dễ hiểu, mình làm theo và tạo được bot trả lời tin nhắn Facebook cho shop của mình chỉ trong vài buổi tối.
Od dawna szukałam sposobu, żeby odciążyć się od ciągłego odpisywania na te same pytania klientów na Instagramie. Ten kurs pokazuje krok po kroku, jak zbudować chatbota bez pisania kodu, i naprawdę da się to ogarnąć nawet bez żadnego doświadczenia technicznego. Podobało mi się, że instruktor tłumaczy nie tylko kliknięcia w narzędziu, ale też logikę stojącą za dobrym scenariuszem rozmowy. Po ukończeniu kursu miałam już działającego bota, który obsługuje pytania o godziny otwarcia i ceny. Lekcje są krótkie i konkretne, więc łatwo wracać do nich w wolnej chwili. Zdecydowanie zmienił sposób, w jaki prowadzę komunikację z klientami.
Le lezioni sui flussi automatici sono spiegate benissimo e ora il mio negozio online risponde da solo alle domande più comuni dei clienti.
Sempre tive receio de mexer com automação, mas o curso quebra tudo em passos bem simples. Montei um bot básico para responder dúvidas no Instagram da minha irmã e funcionou de primeira. A única coisa é que algumas telas do editor mudaram desde a gravação das aulas.
Me encantó cómo explican paso a paso la creación del chatbot sin tocar una línea de código. Apliqué lo aprendido en mi página de Facebook y las respuestas automáticas funcionan de maravilla. Eso sí, algunas herramientas que mencionan cambian de interfaz seguido y tocó adaptarse sobre la marcha.
Le cours va droit au but pour construire un chatbot pas à pas, sans jargon technique inutile. J'ai pu mettre en place des réponses automatiques pour ma page Facebook en une soirée. Par contre certaines vidéos commencent à dater un peu par rapport aux dernières mises à jour de l'outil.
Ohne eine Zeile Code einen Chatbot gebaut, der Kundenfragen beantwortet und Social Media belebt, genial.
Clear, practical, and actually easy to follow.
Built my first working chatbot for my small bakery's Instagram in a weekend, and the flow-building lessons made the logic finally click.
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Frequently asked
What do I need to take this course? +
Just a phone or computer with internet. No installs, no special hardware.
How do I pay? +
By card via Stripe. We don’t store card details — Stripe handles them securely.
Can I get a refund? +
Yes — full refund within 14 days, no questions asked.
How long will I have access? +
Forever. Once you purchase, the course is yours to revisit anytime.
Will I get a certificate? +
Yes. On completion you'll receive a certificate you can add to your LinkedIn profile.
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